Operations Manager
- administratif
- Dakar
- PERMANENT
We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations.
The operations manager role is mainly to implement the right processes and practices across the organization.
The duties include formulating strategy, improving performance, procuring material and resources and securing compliance.
You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during thecourse of business.
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Examine financial data and use them to improve profitability
Manage budgets and forecasts
Perform quality controls and monitor production KPIs
Recruit, train and supervise staff
Find ways to increase the quality of customer service
Operations Manager is a leadership position with many responsibilities. It is therefore important to have a diverse skill set, including:
“Big picture” thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data
Interpersonal skills – Communicate with both executives and staff employees in order to create and administer policy
Requirements
Proven work experience as an operations manager or similar role
Mechanical background required
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organizational skills